The only way we know our backup solution works is to install it directly onto your computer, so there is no option except for us to visit your home or business.

The complexity of the software installation and the variety of different computer’s mean this is just not a solution we can install remotely.

Please be confident that we follow all of the recommended personal hygiene guidelines, and ironically using our service is simply another example of risk analysis – exactly the same process to decide whether you need a external back-up or not.